Shipping policy
We offer shipping within the United States, and all orders are processed and shipped within 5 business days. Please note that shipping times may vary depending on your location, shipping method selected, and customs processing.
We offer standard and expedited shipping options, and shipping fees are calculated based on the weight and dimensions of the package and the shipping destination. The shipping cost will be displayed at checkout.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, which you can use to track your package.
Please ensure that your shipping address is entered correctly during checkout, as we are not responsible for packages that are lost or delayed due to incorrect or incomplete address information.
If you have any questions or concerns about your order or shipping, please contact our customer service team at general@ascentixil.com.