Refund policy

We apologize for any inconvenience, but we are unable to process returns or exchanges for orders placed on our website. In order to ensure the highest quality and safety standards for our customers, we cannot resell any products that have left our warehouse.

If you have any issues or concerns with your purchase, please contact our Customer Support team at general@ascentixil.com. We are more than happy to assist you and find a solution for your satisfaction.